Refund Policy of Dough Maestro's Pizzeria
Thank you for shopping at Dough Maestro's Pizzeria. If you are not entirely satisfied with your purchase, we're here to help. Our refund policy is in effect for 30 days from the date of your purchase.
Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Partial Refunds
In certain cases, only partial refunds are granted (if applicable):
- Items with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at the provided contact information and send your item to: Pizzeria on Elm Street, NY 10003, New York, United States.
Shipping
To return your product, you should mail your product to: Pizzeria on Elm Street, NY 10003, New York, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over a certain value, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact Us
If you have any questions on how to return your item to us, contact us at +1 212-999-8888.
This Refund Policy was last updated on April 1, 2023.